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Set up billing to pay for more Visual Studio Team Services users and services

Last Updated: 7/11/2016

Team Services

You only have to set up billing when you need to add more than the free amounts of users and team services that you get with your Team Services account. For example, set up billing when you want to add more than 5 users who need Basic access, or when your account has no more free monthly build minutes to finish your deployment. Learn more about Team Services users and additional services.

If you make purchases from the Visual Studio Marketplace for your Team Services account, the Visual Studio Marketplace will help you set up billing during your first purchase.

What do I need to set up billing?

Microsoft Azure handles billing for your Team Services account, so you'll need:

You can follow the steps for the Azure classic portal or Azure portal. Both portals give you the same results.

Azure classic portal

  1. Sign in to the Azure classic portal as Team Services account owner and as Azure subscription Co-administrator or greater.

    If you experience browser problems with Azure, make sure that you use a supported browser.

  2. Go to Visual Studio Team Services. Start linking your account.

    Link your Team Services account to your Azure subscription

  3. Go to Link to Existing, then select your Team Services account, if you have multiple accounts.

    Select Team Services account and Azure subscription

    Why don't my options look the same?

    If you have multiple subscriptions, you can also select an Azure subscription.

    Select Team Services account and Azure subscription

  4. Finish linking your account.

    After Azure sets up the link, your Team Services account appears linked to your Azure subscription.

    Your Team Services account appears in the Azure classic portal

    Need help?

Next

Azure portal

  1. Sign in to the Azure portal. as Team Services account owner and as Azure subscription Co-administrator or greater.

    If you experience browser problems with Azure, make sure that you use a supported browser.

  2. Go to Browse > Team Services accounts. Select your Team Services account.

    Browse, Team Services accounts, select your account

  3. Select your Azure subscription. Finish linking your account.

    Select an Azure subscription

    After Azure sets up the link, your Team Services account appears linked to your Azure subscription.

    Your account is now linked to your Azure subscription

    Need help?

Next

Add backup billing managers for your Team Services account

To let others manage billing or make purchases for your Team Services account, add a Co-administrator to the Azure subscription that's linked to your Team Services account.

  1. Sign in to the Azure classic portal as the Azure subscription administrator.

    You can only add subscription Co-administrators through the Azure classic portal.

  2. Add a Co-administrator to your Azure subscription.

    Add a Co-administrator to your Azure subscription

    Need help?

Next

Q&A

Q: Why am I having browser problems with Azure?

A: This might happen if you're using an unsupported browser. For the best experience, please check that you're using a supported browser.

Q: How do I find the account owner?

If you have at least Basic access, you can find the account owner in your account settings.

  1. Sign in to your Team Services account (https://{youraccount}.visualstudio.com), if you haven't already.

  2. Go to your account's control panel.

    Go to account control panel

  3. Go to your account settings.

    Go to settings

A: You can use an Azure subscription that's not:

If you have one of these subscriptions, set up a separate Pay-As-You-Go Azure subscription instead.

Important: Some Azure subscriptions include:

  • Azure credits as a benefit. However, you can't use these credits to pay for Team Services purchases.

  • A default spending limit

    Before you use these Azure subscriptions for billing, make sure you remove this spending limit indefinitely. This prevents disabling your Azure subscription when your monthly charges are billed the next month. Otherwise, all resources billed to this subscription will be suspended, including Team Services purchases, Visual Studio Marketplace purchases, and Azure resources.

    Spending limit

    Remove spending limit indefinitely

    If you have Account Administrator permissions for your subscription, remove the spending limit by visiting the Azure Account Center:

    1. Sign in to Azure Account Center (Account > subscriptions).
    2. Select your Azure subscription.
    3. Remove your spending limit indefinitely.

Q: Why don't my options look the same?

A: Your options might look different because:

  • URL: This list shows only the Team Services accounts that you own. Why don't I see any accounts?

  • Directory: Your selected Team Services account might or might not use an Azure Active Directory (Azure AD) to control access and authenticate users. What's a directory? Why is it connected to my account?

  • Subscription: Appears only when you have more than one Azure subscription. These subscriptions are also filtered by the directories selected in the Azure classic portal's Subscriptions list:

    Subscriptions filter

Q: How does Azure billing work?

A: When you link your Team Services account to an Azure subscription, you select an eligible Azure subscription where you have Co-administrator permissions or greater. If you don't have an Azure subscription, you can either sign up for a new one, or have an Azure administrator add you as Co-Administrator to an Azure subscription that you can use to bill purchases.

Payment is set up with a credit card, or by invoice in some cases. Charges for your purchases will show up on your monthly Azure bill.

Note: You must keep your Azure subscription in good standing to use your Team Services purchases. If your Azure subscription is canceled or becomes disabled, for example, because the credit card used for payment expires, then any purchases with this Azure subscription will be deactivated on the 1st day of next month. To avoid losing access to your Team Services purchases, please keep your Azure subscription active and updated.

For example, if you paid for users with Basic access using an Azure subscription that becomes disabled, then those users will lose access on the 1st of the following month.

Q: When do I get billed?

A: You're charged only after you've paid for users or used team services above the free limits. Your charges are prorated during the 1st month. After that, you're billed automatically on the 1st day of the calendar month. Learn more about pricing here.

Q: Why is my first bill larger than expected?

A: Charges for your first purchase are prorated during the 1st month and are combined with charges for the next month, which are billed on the 1st day of the calendar month.

This means your first Azure bill might include these partial charges and your 1st full month.

A: Yes, you can link an Azure subscription to multiple Team Services accounts. But you can't link a Team Services account to multiple Azure subscriptions.

A: This might happen because:

  • You're not the Team Services account owner.

  • You're not at least Co-administrator on the Azure subscription that you want to link.

  • If you don't see any Team Services accounts, your account might already linked to another Azure subscription.

  • If your Team Services account uses Azure Active Directory (Azure AD) to authenticate users, you might have a different directory selected in the Azure portal than the directory that's connected to your Team Services account.

    To select the directory that your Team Services account uses, open the Azure portal's Subscriptions list:

    Filter your subscriptions to the connected directory

Q: Are there billing restrictions that might stop me from linking my Team Services account to my Azure subscription?

A: Yes, you can link accounts in Australia East and India South only to Azure subscriptions with billing addresses in the same region. Otherwise, you'll see one of these messages:

  • "You need an Azure subscription that is valid for Team Services accounts in Australia East."

    -or-

  • "You need an Azure subscription that is valid for Team Services accounts in India South."

Q: Why is my Team Services account already linked to an Azure subscription?

A: This happens if your Team Services account was already set up for billing with an Azure subscription, either manually through Azure or while purchasing from the Visual Studio Marketplace for your account. The selected Azure subscription is also used to bill all later purchases for your account.

Q: How do I stop billing?

A: Sign in to the Azure classic portal or the Azure portal as the Team Services account owner or at least Azure subscription Co-administrator. Select your Team Services account, reduce any paid users to zero, and turn off any paid team services. Your Team Services account and bill won't show any changes in paid users or Build and Deployment agents until next month when these changes take effect. You're still charged for team services that you've already used.

Q: What happens if I cancel my Azure subscription?

A: Your Team Services account goes back to the free monthly limits, but you'll keep any paid users or Build and Deployment agents until next month. Your account stays linked to your Azure subscription until you unlink your account, or until your account unlinks automatically when your Azure subscription is disabled.

Q: What happens if my credit card expires?

A: Your Team Services account goes back to the free monthly limits, but you'll keep any paid users or Build and Deployment agents until next month. Your Azure subscription will eventually become disabled, but fixing this issue reactivates your subscription and restores your account's paid settings.

Q: What happens if my Azure subscription is disabled?

A: If you're the Team Services account owner or Azure subscription Account Administrator, check your subscription status here, then try to fix your subscription. This will restore your account's paid settings. Or you can link your Team Services account to another Azure subscription by unlinking your account from the disabled subscription. While your subscription is disabled, your account goes back to the free monthly limits until your subscription is fixed.

A: Your account goes back to 5 free users with Basic access starting next month.

  • You're still charged for paid users and for Build and Deployment agents for the current month.

  • Services, like Build and Deployment or Cloud-based Load Testing go back to the free monthly limits immediately. You're charged for any amounts you've already used.

  • Your account won't appear in the Azure portal anymore.

You can relink your account to another Azure subscription at any time.

Q: What's a directory? Why is it connected to my account?

A: A directory helps you authenticate users and control access to assets in the cloud using Azure Active Directory (Azure AD). Here, the directory controls who can get access to your Team Services account. All account users must be in the directory to get access.

Without a directory, the Team Services account owner is solely responsible for managing access. With a directory, the directory administrator controls who can join the directory and get access. Your Team Services account was connected to a directory by the account owner. Learn more about managing work access for your account.

Q: Where can I check my bill or update billing details on my Azure subscription?

A: If you're the Azure Account Administrator, view your subscription at the Azure account portal.

Q: What if I have other questions about Azure subscriptions and billing?

A: Check the Azure Billing and Subscription FAQ, or try Azure Support.

Q: How do I get help or support for Team Services?

A: Try the Team Services forum or Team Services Support.

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