Get HockeyApp: Bring DevOps to mobile app development

Last Update: 4/19/2017

Distribute mobile apps for testing, collect user metrics and feedback, and respond to crashes more easily by adding HockeyApp to your Agile, continuous integration, and continuous delivery workflows.

Build apps for Android, iOS, Mac OS X, and the Windows platform using Cordova, Unity, Xamarin, or native languages. Upload your apps to HockeyApp, so you can invite users to test them. Collect their feedback, metrics, and live crash reports at any development stage, even after releasing your apps through a store. Your users will always have the latest versions and get updates automatically. Your developers will always get the latest user feedback and crash reports.

HockeyApp works with tools that support team-based development and collaboration, work item and project management, continuous integration and delivery, such as Visual Studio Team Services, Team Foundation Server, GitHub, Bamboo, Jira, and more.

Learn more about:

How do I get HockeyApp?

You'll need a HockeyApp plan for the number of apps and owners in your HockeyApp account. Owners can create and delete apps in your account. Learn more about HockeyApp plans.

For example, you can start for free with just 1 account owner and up to 10 apps when you sign up for the HockeyApp Free Plan. If you have more than 1 account owner, you'll need a HockeyApp Business Plan, no matter how many apps you have. Still not sure which plan to choose?

You can get the HockeyApp Free plan or buy monthly HockeyApp Business plans directly from the Visual Studio Marketplace. Why buy from Visual Studio Marketplace?

To continue, you'll need:

Buy HockeyApp Business plans from the Visual Studio Marketplace

  1. Sign in to Visual Studio Marketplace > Subscriptions with your Microsoft account, or with your work or school account.

  2. Choose the HockeyApp Business plan based how how many apps and owners that you'll have in your HockeyApp account. For example:

    Choose a monthly HockeyApp Business plan

    Click Buy

  3. Select the Azure subscription that you want to use for billing. Or sign up for a new Azure subscription, if you don't have one.

    Select your Azure subscription

  4. Select 1 to buy the HockeyApp plan that you chose.

    Select 1 to buy your plan

  5. Finish your purchase.

    Click Confirm

    Congratulations, you completed your purchase successfully!

    Purchase confirmed, sending activation mail, and setting up account

Activate your HockeyApp plan after purchase

After you finish your purchase, you'll get a confirmation mail from HockeyApp with an activation link and instructions to choose a new or existing HockeyApp account.

If you purchased a HockeyApp plan from the Visual Studio Marketplace with an Azure subscription, sign in to your HockeyApp account with the same credentials that you used to purchase from the Visual Studio Marketplace. HockeyApp will recognize your purchase and show your plan in your HockeyApp account. Otherwise, wait for your confirmation mail to manually activate your HockeyApp plan.

Note: If you're a new HockeyApp user, it might take up to 1 hour before your plan appears in your account.

To review your plans

  1. Sign in to your HockeyApp account with the same credentials used to purchase from the Visual Studio Marketplace.

  2. Go to Manage Account > Upgrade.

Connect HockeyApp to your tools and workflows

HockeyApp integrates with tools that support team-based development and collaboration, project management, continuous integration, and continuous delivery. Learn how to integrate these tools with HockeyApp at the HockeyApp Knowledge Base.

For example, when you use HockeyApp with Visual Studio Team Services, every code commit can trigger a build, upload your app to HockeyApp, and make your app available to testers. While your app runs, you'll collect user feedback and crash reports, which feed back into work items for your next cycle. Learn more about HockeyApp and Visual Studio Team Services.

  1. Sign in to Visual Studio Marketplace > Visual Studio Team Services > Build and release > HockeyApp as the Team Services account owner.

    If you're not the Team Services account owner, learn how to request extensions.

  2. Install the HockeyApp extension in your Team Services account. Learn more at Get extensions for Team Services.

    Install HockeyApp extension

  3. To start using HockeyApp with Team Services, follow the steps on the HockeyApp extension page.

For more details, visit How to use HockeyApp with Visual Studio Team Services or Team Foundation Server.

Q & A

Q: How do I choose a HockeyApp plan?

A: Start with a plan that supports the number of apps that you want to host and the number of account owners that can create and delete apps in your HockeyApp account. You can always change plans later. You have unlimited storage and can upload as many versions of your app as you need.

Note: The same app for each platform counts as a separate app. For example, if you want to ship an app for both iOS and Android, this app counts as 2 apps, whether you build it with Cordova and a single code base, or build for each platform natively.

For example, if you have:

HockeyApp account owners Number of apps Choose this HockeyApp plan
Exactly 1 Up to 10 Free plan
More than 1 Any Business plan

Learn more about these plans at the HockeyApp Knowledge Base.

Q: What's the HockeyApp Free plan?

A: You can manage up to 10 apps free as the only HockeyApp account owner. Like other plans, you have unlimited storage and can upload as many versions of your apps as you need. Learn more about the HockeyApp Free plan, or sign up to use HockeyApp for free at HockeyApp.

Q: How do I buy for more than 500 apps or 100 owners?

A: Contact HockeyApp Support.

Q: Does HockeyApp have other plans?

A: Yes, visit the HockeyApp pricing page. You can buy these plans through FastSpring. Learn more at the HockeyApp Knowledge Base.

Q: Why buy HockeyApp Business plans from Visual Studio Marketplace?

A: You can buy HockeyApp Business plans on a monthly basis from the Visual Studio Marketplace by selecting an Azure subscription to use for billing your purchase. Just think of this subscription like a billing account.

If you don't have an Azure subscription, just sign up before or during your first Marketplace purchase. You can also use your Azure subscription to buy other Azure services, like Cloud Services, compute instances, Visual Studio Team Services, and more. You get everything all in one convenient monthly bill that's charged to your credit card or invoiced to your organization.

Learn how to buy monthly HockeyApp Business plans from Visual Studio Marketplace or about billing Marketplace purchases with Azure.

Q: How do I estimate the cost for HockeyApp Business plans?

A: Use the HockeyApp pricing calculator on the Azure website.

Q: How do I switch from paying through HockeyApp to paying through Azure?

A: Here's how:

  1. Sign in to Visual Studio Marketplace > Subscriptions, which uses Azure subscriptions for billing.

  2. Buy the same plan that you have now.

    After you finish your purchase, you'll get a HockeyApp confirmation mail with an activation link and instructions to choose a new or existing HockeyApp account.

  3. At any time, sign in to your old HockeyApp account, go to the billing page, and transfer your apps and data to your other HockeyApp account.

  4. After you confirm that everything transferred correctly, cancel your old plan.

Q: How does Azure billing work?

A: When you buy from the Visual Studio Marketplace, you select an Azure subscription to use for billing. If you don't have an Azure subscription, you can sign up either before or during your first purchase. You can set up payment with a credit card, or by invoice in some cases. Charges for your purchases will show up on your monthly Azure bill.

Note: You must keep your Azure subscription in good standing to use your Visual Studio Marketplace purchases. If your Azure subscription is canceled or becomes disabled, for example, because the credit card used for payment expires, then any purchases with this Azure subscription will be deactivated on the 1st day of next month. To continue using your Visual Studio Marketplace purchases, please keep your Azure subscription active and updated.

Q: Can I use an Enterprise Agreement to buy from the Visual Studio Marketplace?

A: Yes, please buy directly from the Visual Studio Marketplace where you can bill purchases to the Azure subscription that was created under your Enterprise Agreement (EA). Don't order Visual Studio Marketplace services through your reseller.

Q: Can I use the Azure Monetary Commitment funds from my Enterprise Agreement to buy from the Visual Studio Marketplace?

A: Yes. You can use these prepaid funds to pay for:

You can't use these funds to pay for Visual Studio cloud subscriptions and non-Microsoft extensions for Team Services and Team Foundation Server.

Q: Can I use the Azure Free Trial to buy from the Visual Studio Marketplace?

A: No, you can't use the Azure Free Trial to pay for Visual Studio Marketplace purchases, which applies to Visual Studio Team Services, HockeyApp plans, Xamarin University, and so on. Instead, set up a separate Pay-As-You-Go Azure subscription, which you can do before or during your purchase.

Q: Can I use the monthly Azure credits from Visual Studio subscriptions or Visual Studio Dev Essentials to buy from the Visual Studio Marketplace?

A: No, you can't use the monthly Azure credits from Visual Studio subscriptions and Visual Studio Dev Essentials to pay for Visual Studio Marketplace purchases. However, you can use the included Azure subscriptions to bill your purchases. Before you make purchases, you must remove your spending limit from these subscriptions.

Spending limit

Important: Remove your spending limit indefinitely. This prevents disabling your Azure subscription when your monthly charges are billed the next month. Otherwise, all resources billed to this subscription will be suspended, including virtual machines and all other workloads.

Remove spending limit indefinitely

Q: Where can I check my bill or correct any billing information on my Azure subscription?

A: If you're the Azure account administrator, visit the Azure Account portal.

Q: How often am I billed for HockeyApp Business plans?

A: We prorate monthly plans purchased from the Visual Studio Marketplace during the 1st month. After that, monthly plans are billed on the 1st day of the calendar month.

Q: Why is my first Azure bill larger than expected?

A: Charges for your first purchase are prorated during the 1st month and are combined with charges for the next month, which are billed on the 1st day of the calendar month. This means your first Azure bill might include these partial charges and your 1st full month.

Q: Where can I see my HockeyApp plans?

A: Sign in to your HockeyApp account. Go to Account Settings > Upgrade.

Q: How do I cancel or change my HockeyApp Business plan?

A: To cancel your plan

  1. Sign in to Visual Studio Marketplace > Subscriptions with the credentials used to purchase your plan.

  2. Select the plan that you want to cancel.

  3. Continue through the Buy page, and select the Azure subscription that was used to purchase your plan.

  4. Reduce your plan from 1 to 0. Confirm and finish your update.

To change your plan

  1. Sign in to Visual Studio Marketplace > Subscriptions with the credentials used to purchase your plan.

  2. Cancel your current plan, then buy the new plan.

    We'll prorate the 1st month of charges for your new plan based on the number of days remaining in the current month.

    After you finish your purchase, you'll get a HockeyApp confirmation mail with an activation link and instructions to choose a new or existing HockeyApp account.

  3. To move your data at any time from your old plan to the new plan, use the activation link in your purchase confirmation email.

Q: How do I get more HockeyApp information or support?

A: Visit the HockeyApp FAQ, or contact HockeyApp Support.

Q: How do I get other help or support for Azure subscriptions and billing?

A: Check these topics about Azure billing and subscriptions, the Azure Billing and Subscription FAQ, or try Azure Support.

Q: How do I get support for the Visual Studio Marketplace?

A: Depending on the support you need:

Q: Can I use an Enterprise Agreement to buy from the Visual Studio Marketplace?

A: Yes, please buy directly from the Visual Studio Marketplace where you can bill purchases to the Azure subscription that was created under your Enterprise Agreement (EA). Don't order Visual Studio Marketplace services through your reseller.

Q: How can I tell whether I have the necessary privileges to buy services in the Visual Studio Marketplace through my organization's Enterprise Agreement?

A: The easiest approach to determine if you have the right privileges is to click the Buy button for a service offered in the Visual Studio Marketplace. You need to select an Azure subscription (which is a billing account) from a presented list of Azure subscriptions that are currently linked to your login. Because the name of the Azure subscription defaults to the type of billing account ("Pay-As-You-Go", "Enterprise Agreement", etc.), it is often clear if the Azure subscription is part of your Enterprise Agreement.

Another approach is to attempt to visit the Azure Enterprise Portal. If you can reach it successfully, then you already have either the Enterprise Admin or the Account Owner role. Only Account Owners can set up new Azure billing accounts in an Enterprise Agreement. If you cannot access the Azure Enterprise Portal, then please inquire within your organization to find out who your Enterprise Admin is, and ask that person to add you as an Account Owner within the Azure Enterprise Portal. If you are unable to find this person, you can submit a support ticket and request the contact information. You need your organization's name and your Enterprise Agreement enrollment number for the support ticket.