Change your Visual Studio Team Services account owner

If you're the Team Services account owner or a project collection administrator, you can transfer account ownership to another user.

But if you don't have these permissions, find the account owner or a project collection administrator to help you. Or if no one can change the account owner, contact Team Services Support.

Before you start, make sure the new owner:

  • Has been added and invited to your Team Services account (https://{youraccount}.visualstudio.com).

  • Has at least Basic access, not Stakeholder. Learn how to manage users and access.

  • Has signed in to your Team Services account, created a Visual Studio profile, and agreed to the Terms of Service.

Change account owner

  1. Sign in as the owner or project collection administrator to your Team Services account (https://{youraccount}.visualstudio.com).

  2. Go to your account's control panel.

    Go to account control panel

  3. Change the account owner.

    Change current owner

  4. Find and select the new owner.

    Find and select owner

    Can't find the person you want?

  5. Save your changes.

    Select new owner, save changes

    Your Team Services account has a new owner!

Q&A

Q: How do I find the account owner?

  1. Sign in to your Team Services account (https://{youraccount}.visualstudio.com), if you haven't already.

  2. Go to your account's control panel.

    Go to account control panel

  3. Go to your account settings.

    Go to settings

Q: How do I find a project collection administrator?

A: If your account has one, you'll find them here:

  1. Sign in to your Team Services account (https://{youraccount}.visualstudio.com), if you haven't already.

  2. Go to your account's control panel.

    Go to account control panel

  3. Go to your team project collection's security settings.

    Manage collection security and group membership

  4. View the Project Collection Administrators group members.

    Go to project collection administrator members

Q: Why can't I find the user I want to make the new owner?

A: This might happen because:

  • They're not in your Team Services account, or they don't have account access. Learn how to add them to your account.

  • They haven't created a Visual Studio profile and agreed to the Terms of Service.

  • If you recently added this person to your account, you might experience a delay before this person appears in the possible account owners list.

  • If your account uses Azure Active Directory to control access, directory members won't appear in the possible account owners list until they meet the requirements above.

Q: What happens if I forget my password?

A: You can recover your Microsoft account password here or your work or school account password here, if your organization turned on this feature. Otherwise, contact your Azure Active Directory administrator to recover your work or school account.

Q: Can I reverse the account owner change?

A: Yes, if you're a project collection administrator.

Q: Can I change the account name (URL) too?

A: Only the account owner can change the URL. If you're the account owner, learn how to change the account URL here.

Q: How many account owners can I have?

A: Your account can have only one owner. Only they can perform certain actions, so make sure to keep your account owner updated.

Q: Why did you ask for extra information when I signed in?

A: If our Terms of Service have changed since you last signed in, you might be asked to agree and confirm that your information is up to date.

Q: What makes the account owner different than other account users?

A: The account owner manages payments and access for account users. They're also the same person who manages billing for the account through the Azure classic portal or the Azure portal.

Account owners also have permissions to perform these tasks:

  • Pay for users accessing the account
  • Pay for additional account services
  • Rename the account URL
  • Change the account owner

In contrast, project collection administrators can manage user access and change the account owner, but they can't rename the account URL.