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Onboarding and Migration – Process

Microsoft Support KB - 4013931

A brief video has been published to channel 9 to help explain onboarding, and Administrator Management

Please Note: The Visual Studio subscriptions team is working to keep information flowing through the "Subscriptions-Administration" page. A full version of the FAQ can also be downloaded here. We are working on new content, and those artifacts will be available soon.


Migration Process Overview

A new Visual Studio Subscription Management portal is now available for Volume Licensing customers. The transition to the new subscriptions management portal is made in two phases, onboarding and migration. The onboarding phase is described in detail in this article. When the final phase (i.e. migration) is complete, Administrators are enabled to manage your organization’s Visual Studio Subscriptions at, by unlocking user benefits, services, support, and more.


What Are the Stages of the Onboarding Process?

  • Sign In using the invitation email. An email is sent to the Primary and Notices Contacts inviting them to complete the onboarding process. The Primary and Notices Contact will then need to provide the PCN (located in VLSC) and Sign In, using the unique link provided in the invitation email they receive.
  • Setting Up Administrators. The Primary and Notices contacts are automatically set up as Super Admins and can further manage the list of Administrators (previously known as Subscription Administrators). Ideally, this should be completed prior to your organization's migration date so you don't have any interruption in managing your subscriptions.
  • Accessing the new subscription management portal. Once your organization is migrated, emails will be sent to the "Super Admins" and "Administrators" inviting them to access the new portal (, and begin managing subscriptions.

A full walkthrough, with screenshots, is available via the Support KB above.

Need Help?

Our Volume Licensing team members will be able to assist you by clicking here.

Alternatively, please use the "Contact Us" menu options available at

  • Click "Account, Subscription and Billing Support"
  • From the available "Category" choose "Manage subscriptions for my team"
  • From the available "Category" choose "Visual Studio Subscription" (formerly MSDN) - For Your Company
  • Click "Assisted Support"

NOTE:  You will be directed to the Volume Licensing Service Center (VLSC) help page.

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